Terms of service

Terms of Service

Last Updated: May 30, 2026

OVERVIEW

Welcome to SavyMart!

The terms "we", "us" and "our" refer to SavyMart. SavyMart operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). SavyMart is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use our Services.


SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old.

You agree to provide accurate, current, and complete information when placing orders or communicating with us.

You are responsible for maintaining the confidentiality of any account credentials and for all activities conducted through your account.


SECTION 2 - OUR PRODUCTS

SavyMart offers trending and viral products including smart gadgets, home & kitchen products, car essentials, rechargeable technology products, and related accessories.

We make every effort to display product descriptions, images, and specifications accurately. However:

  • Product colors and appearance may vary depending on your device.

  • Actual products may vary slightly from displayed images.

  • Product availability may change without notice.

We reserve the right to discontinue or limit products at any time.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase.

All orders are subject to acceptance and verification by SavyMart.

For Cash on Delivery (COD) orders, verification may be conducted through a confirmation call before shipment. Orders may be cancelled if verification is unsuccessful.

Customers may cancel orders before shipment by contacting us via WhatsApp.

Returns and exchanges are governed by our Refund & Return Policy.

Purchases are intended for personal use only and not for resale.


SECTION 4 - PRICES AND BILLING

Prices displayed on our website are subject to change without notice.

We accept the following payment methods:

  • Cash on Delivery (COD)

  • JazzCash

  • Easypaisa

  • UBL Bank Transfer

Customers agree to provide accurate billing, shipping, and payment information.


SECTION 5 - SHIPPING AND DELIVERY

We currently ship only within Pakistan.

Processing Time

Orders are typically processed within 1–2 business days.

Delivery Time

Estimated delivery time is 5–7 business days.

Shipping Charges

We offer Free Shipping on all orders.

Delivery times are estimates and may be affected by courier delays or circumstances beyond our control.

We use trusted courier partners including:

  • Leopard Courier

  • PostEx

  • FedEx

Tracking information will be provided once the order is shipped.


SECTION 6 - INTELLECTUAL PROPERTY

All content available through the Services, including but not limited to:

  • Logos

  • Product images

  • Text

  • Graphics

  • Videos

  • Website design

  • Branding elements

are the property of SavyMart or its licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.


SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or applications.

Such tools are provided "as is" and "as available" without warranties of any kind.

Your use of any third-party tool is entirely at your own risk.


SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, policies, or practices of any third-party websites.

Any interaction with third-party websites is at your own risk.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

SavyMart is powered by Shopify.

However, all purchases made through this website are transactions directly between you and SavyMart.

Shopify is not responsible for products, deliveries, refunds, exchanges, or customer support provided by SavyMart.

By using our Services, you release Shopify from any claims related to purchases made from our store.


SECTION 10 - PRIVACY POLICY

Your use of the Services is subject to our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy and Shopify's privacy practices where applicable.


SECTION 11 - FEEDBACK

If you submit reviews, comments, suggestions, or other feedback, you grant SavyMart a non-exclusive, royalty-free, worldwide right to use, reproduce, publish, and display such feedback for business and promotional purposes.

You are responsible for ensuring that your feedback does not violate any law or third-party rights.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be errors relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Availability

  • Shipping information

We reserve the right to correct any errors and cancel affected orders if necessary.


SECTION 13 - PROHIBITED USES

You agree not to use our Services:

  • For unlawful purposes.

  • To violate laws or regulations.

  • To infringe intellectual property rights.

  • To transmit malware, viruses, or harmful code.

  • To engage in fraud or deceptive practices.

  • To collect personal information of other users.

  • To interfere with website security or functionality.

Violation of these Terms may result in account suspension or termination.


SECTION 14 - AGENTS

Any automated software, bots, scripts, scraping tools, AI agents, or similar technologies accessing the Services must comply with applicable laws and these Terms.

We reserve the right to restrict or block automated access to our website at any time.


SECTION 15 - TERMINATION

We may suspend or terminate access to the Services at any time if we believe these Terms have been violated.

Termination does not affect obligations that arose before termination.


SECTION 16 - DISCLAIMER OF WARRANTIES

All Services and products are provided on an "AS IS" and "AS AVAILABLE" basis.

To the maximum extent permitted by law, SavyMart disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted or error-free access to the Services.


SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, SavyMart shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the Services

  • Product purchases

  • Delivery delays

  • Website interruptions

  • Data loss

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.


SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless SavyMart, Shopify, and their affiliates, employees, agents, and service providers from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms.


SECTION 19 - SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.


SECTION 20 - WAIVER; ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and other policies, constitute the complete agreement between you and SavyMart regarding the Services.

Failure to enforce any provision shall not constitute a waiver of that provision.


SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights under these Terms without our prior written consent.

SavyMart may assign or transfer its rights and obligations without restriction.


SECTION 22 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of our Services shall be subject to the exclusive jurisdiction of the courts of Lahore, Punjab, Pakistan.


SECTION 23 - HEADINGS

Headings are provided for convenience only and do not affect interpretation of these Terms.


SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the Services after updates constitutes acceptance of the revised Terms.


SECTION 25 - CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

SavyMart

Email: savymart.official@gmail.com

Phone: 03096187604

WhatsApp: 03206846223

Address:

House No 3, Street No 5, Mughal Street,
Wapda Road, Shalimar Town,
Baghbanpura, Lahore, Punjab 54000,
Pakistan

Support Hours:
Monday to Saturday
6:00 PM – 10:00 PM

Business Registration Number: Not Registered

Tax/VAT Number: Not Available