Privacy Policy

Last updated: May 30, 2026

SavyMart operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SavyMart is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Depending on how you interact with the Services, we may collect or process:

• Name

• Billing address

• Shipping address

• Phone number

• Email address

• Payment information

• Transaction details

• Order history

• Customer support communications

• Device information

• IP address

• Browser information

• Usage and interaction data

Personal Information Sources

We may collect personal information:

• Directly from you when you place an order, contact us, or use our Services.

• Automatically through cookies and similar technologies when you browse our website.

• From service providers that help us operate our store.

• From partners or other third parties as permitted by law.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services

We use your information to:

• Process and fulfill orders.

• Arrange shipping and delivery.

• Process returns, exchanges, and refunds.

• Provide customer support.

• Improve website functionality and customer experience.

• Maintain your account and preferences.

Marketing and Advertising

We may use your information to:

• Send promotional emails or messages.

• Inform you about products, offers, and updates.

• Display relevant advertisements based on your interaction with our Services.

Security and Fraud Prevention

We use personal information to:

• Verify orders.

• Prevent fraud and unauthorized transactions.

• Protect our website and customers.

• Maintain a secure shopping experience.

Communicating With You

We may contact you regarding:

• Order confirmations

• Shipping updates

• Customer support requests

• Account-related notifications

• Important policy updates

Legal Reasons

We may use personal information to:

• Comply with applicable laws.

• Respond to legal requests.

• Enforce our policies and terms.

• Protect our legal rights and interests.

How We Disclose Personal Information

We may disclose personal information:

• To Shopify and service providers who help operate our store.

• To payment processors for transaction processing.

• To courier partners including Leopard, PostEx, and FedEx for order delivery.

• To marketing and advertising partners where permitted.

• When required by law or legal process.

• In connection with a business transaction such as a merger, acquisition, or asset transfer.

Relationship with Shopify

Our store is hosted on Shopify.

Shopify collects and processes certain personal information to provide and improve the Services. Information submitted through our store may be shared with Shopify and certain service providers located in different countries.

For more information about how Shopify processes personal information, please review Shopify's Privacy Policy and Privacy Portal.

Third-Party Websites and Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Data

The Services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children. If a parent or guardian believes a child has provided personal information, they may contact us to request deletion of such information.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

• Provide Services.

• Comply with legal obligations.

• Resolve disputes.

• Enforce agreements and policies.

Your Rights and Choices

Depending on applicable laws, you may have the right to:

• Access personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information.

• Request a copy of your personal information.

• Opt out of certain marketing communications.

To exercise any applicable rights, please contact us using the information provided below.

Complaints

If you have concerns about how we process your personal information, please contact us first so we can attempt to resolve the issue.

You may also have the right to contact a relevant data protection authority where applicable.

International Transfers

Your information may be transferred to, processed, and stored in countries outside your country of residence by Shopify and service providers that support our business operations.

Where required by law, appropriate safeguards will be used to protect transferred personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

SavyMart

Email: savymart.official@gmail.com

Phone: 03096187604

WhatsApp: 03206846223

Address: House No 3, Street No 5, Mughal Street, Wapda Road, Shalimar Town, Baghbanpura, Lahore, Punjab 54000, Pakistan

Support Hours: Monday to Saturday, 6:00 PM – 10:00 PM